Looking for a Desjardins automated teller machine (ATM)? Desjardins is not a large Canadian bank, it’s a federation of credit unions in North America. But the financial institution has a profound footprint in Quebec, and its ATMs are ubiquitous. Desjardins ATMs allow their customers to make withdrawals and deposits on their bank accounts, but can also be used by customers of other banks to withdraw cash too. So here’s our take on Desjardins ATMs.

What bill denominations can be withdrawn from a Desjardins ATM?

In terms of the variety of denominations that can be withdrawn, Desjardins ATMs are less accommodating than those of the major Canadian banks. In fact, the ATMs of the big banks generally allow you to withdraw $5, $20, $50 and $100 bills. Desjardins ATMs are limited to just $20 bills.

What are the withdrawal fees for non-customers?

Desjardins clients can make withdrawals at any of the financial institution’s ATMs without paying a convenience fee. However, if you are not a Desjardins client, you will have to pay a convenience fee of $4, plus any other fees charged by your financial institution.

The convenience fee does not represent the entire cost of withdrawing money from an ATM of a bank where you are not a customer. In addition to the convenience fee, there may be an Interac network access fee between $0 and $1.90, and a transaction fee between $0 and $2. Of course, you won’t pay any additional transaction fees if your banking package includes a certain number of transactions per month, or if you have a Canadian chequing account with no fees.

According to the Financial Consumer Agency of Canada, the total fee for withdrawing money from another bank’s ATM ranges from $1 to $7.90, and the fee for withdrawing money from a private ATM ranges from $1.50 to $8.90!

How do I make a deposit at a Desjardins ATM?

Desjardins ATMs are state-of-the-art, so Desjardins clients can deposit cash or cheques by inserting them directly into the slots provided without an envelope. This envelope-less technology speeds up deposit processing and prevents Desjardins clients from having to postpone their deposits due to a lack of envelopes.

How do I find a Desjardins ATM?

Desjardins ATMs can be found in most of its bank branches, but also in many businesses and shopping centres. The easiest way to find the Desjardins ATM nearest you is to use the Desjardins ATM locator. Simply enter your city, and the locator will generate a map showing the Desjardins ATMs in your area. 

desjardins atm

Our opinion on Desjardins ATMs

Variety of denominations offered1/5
Withdrawal fee for non-customers3/5
Deposit experience5/5
Accessibility of counters3.3/5
+According to our analysis grid, Desjardins ATMs are slightly behind those of the major Canadian banks, in particular, because they do not offer a choice of denominations. Therefore, we believe that Desjardins ATMs deserve an overall rating of 3.25/53.3

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